The Be My Eyes Customer Accessibility Suite empowers your organization to provide innovative, efficient, and truly inclusive support, wherever your customers are.
Our suite combines the latest AI technology with human empathy, helping to break down barriers and create meaningful connections with your blind and low-vision customers.
Why Be My Eyes?
Give your agents eyes on the issue with one-way video and two-way audio calls initiated right from the Be My Eyes app. Your team sees through the customer’s mobile camera to diagnose and resolve issues faster, increasing satisfaction and loyalty.
Harness AI-driven image interpretation and smart chat to resolve up to 90% of customer queries without human intervention - three times faster than traditional support. Escalate seamlessly when a human touch is needed, with full context carried over.
Ensure blind and low-vision customers can find you easily. Create a branded, accessible profile within the Be My Eyes app, available to a community of 900,000 blind and low-vision users across 180 languages and 150 countries.