Support EAA Compliance With Accessible Customer Service

Help Support European Accessibility Act Requirements With Be My Eyes

The European Accessibility Act requires many organizations serving the EU to provide accessible customer support, including help desks, contact centres and technical support channels.

And, in many cases, customer service is one of the fastest places to make visible accessibility progress.

How Be My Eyes Can Help

The Be My Eyes Customer Accessibility Suite helps organizations improve customer support accessibility for blind and low vision customers through live visual assistance, direct agent support and accessible AI.

The suite includes:

• Service Stream: Makes it easy for agents to turn any service call into a video stream for faster, accessible support for blind and low vision customers.
  
  
• Service Connect: Provide accessible customer experiences at scale. Our cutting-edge live video service tools enable faster resolution for your blind and low vision customers.
  
  
• Service AI: Bring the power of visual AI to your customer support. Resolve service issues faster and improve satisfaction levels for your blind and low vision customers, with live agents still just one click away.
  
  

Want to see exactly how Be My Eyes can help your business improve customer service accessibility and support wider EAA goals?

Book your demo today.