The European Accessibility Act (EAA) is now in force across the EU. And it brings legally enforceable accessibility requirements that have significant implications for businesses developing or offering digital and physical products and services.
In this eBook, we provide a practical guide to understanding the EAA, what it entails, the changes it brings, how customer service plays a part and most importantly, the steps that organizations can take to become compliant.
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For businesses required to comply with the EAA, our Customer Accessibility Suite helps strengthen customer support compliance, filling accessibility gaps in products and services that are challenging to update and providing assistance when customers need it most.
The suite includes: