Free eBook: The European Accessibility Act

The European Accessibility Act (EAA) is now in force across the EU.  And it brings legally enforceable accessibility requirements that have significant implications for businesses developing or offering digital and physical products and services.

In this eBook, we provide a practical guide to understanding the EAA, what it entails, the changes it brings, how customer service plays a part and most importantly, the steps that organizations can take to become compliant.

Complete your details on the form provided to get your free copy.

 

How Be My Eyes Can Help

For businesses required to comply with the EAA, our Customer Accessibility Suite helps strengthen customer support compliance, filling accessibility gaps in products and services that are challenging to update and providing assistance when customers need it most.

The suite includes:

  • Service Stream: Makes it easy for agents to turn any service call into a video stream for faster, accessible support for blind and low vision customers.

  • Service Connect: Provide accessible customer experiences at scale. Our cutting-edge live video service tools enable faster resolution for your blind and low vision customers.

  • Service AI: Bring the power of visual AI to your customer support. Resolve service issues faster and improve satisfaction levels for your blind and low vision customers, with live agents still just one click away.